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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Elements define the essential outcomes.
2. Manage workforce
   • Identify and document staffing resource needs
   • Discuss staffing resource needs with work group and supervisor/s
   • Advise management of resource needs
   • Allocate available resources according to program needs
   • Recruit staff as required by organisational needs
   • Develop staff performance plans
   • Review staff performance in consultation with line managers
3. Promote good employee relations
   • Inform workers of their industrial rights
   • Identify and consult industrial parties
   • Provide workers with access to grievance procedures
   • Ensure workers’ conditions reflect award and organisational requirements
4. Ensure staff have access to required training and development
   • Discuss training and development needs with workers and assess against projected programs
   • Establish availability of training
   • Determine appropriateness of training in consultation with key people, the community and other workers
   • Provide training within resource constraints

Performance Evidence

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role.

There must be evidence that the candidate has:

provided human resource management to a health service or centre by:

recruiting staff as required by organisational needs

managing at least three staff members, including:

developing and reviewing performance management plans for individual staff members

identifying and supporting access to training opportunities

providing information to staff about industrial rights within the workplace, including grievance procedures, awards and work conditions

communicating in a culturally appropriate and safe manner with staff when discussing, negotiating and/or resolving issues

advocating on behalf of staff as required by individual circumstances .

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Knowledge Evidence

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role.

This includes knowledge of:

organisation human resource management policies and guidelines

relevant requirements of:

industrial relations legislation and regulations at federal, state and territory level

enterprise bargaining agreements where they exist in an organisation

union documents/guidelines/policies

work health and safety legislation and regulations

awards and conditions of services.

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